Game 100 FAQ – Common Questions & Detailed Answers

After 5 consecutive incorrect password attempts, your Game 100 account will be automatically Locked for 30 Minutes locked. This is a security measure.

Three ways to resolve the issue:

• Wait 30 minutes: The lock will lift automatically and you'll be able to try again.
• Reset Your Password: On the login page, click "Forgot Password?" → an OTP will be sent to your registered mobile number → set your new password. The entire process takes 2–3 minutes.
• Get help via Live Chat: Email [email protected] or provide your name and mobile number via live chat. Your account will be unlocked within 5 minutes.

Game 100 support is available 7 days a week, 24 hours a day, fully in Bengali. Ways to get in touch:

• Live Chat (fastest): Click the chat button at the bottom-right of the site. Connection typically takes 1–3 minutes. Best for payment and login issues.
• Email: [email protected] – for complex complaints and document submissions. Replies typically arrive within 2–6 hours, and no longer than 24 hours.
• FAQ & Help Center: This page is your first stop for help — answers to most common questions are right here.

Having your account's mobile number and a description of the issue ready before contacting support will help resolve your problem faster.

Game 100 runs regular weekly and monthly tournaments. Participation is fully automatic – just log in and place bets to start earning points.

Tournament Rules:

• Every qualifying bet placed during the tournament earns you leaderboard points.
• Points are based on bet amount and odds – higher odds earn more points.
• The top 10 on the leaderboard win prizes. Typically: 1st place ৳5,000–৳20,000, 2nd ৳2,000–৳8,000, 3rd ৳1,000–৳4,000.
• Prize money is credited to your account within 48 hours of the tournament ending.
• To enter special tournaments for Counter Strike or football, you must place a minimum bet of ৳200 in that category.

To view ongoing tournaments and your current ranking, log in and go to the "Promotions" or "Tournament" section.

No, it is strictly prohibited. Game 100 strictly 18+ Yearsrules and regulations. No one under the age of 18 is permitted to register, play, or conduct any financial transactions on this platform.

Age Verification Method:

• Providing your date of birth during registration is mandatory.
• Your first withdrawal requires KYC verification using your NID or birth registration certificate.
• If caught during verification, your account will be permanently banned and any funds forfeited.

Game 100 urges parents to enable parental controls on devices used by their children. If you need assistance, Responsible Play View page.

Yes, it works perfectly. Game 100 is built with a mobile-first design. Access all features right from your Chrome, Firefox, or Safari browser — no app download needed.

What you get on mobile:

• Live Sports Betting & Real-Time Odds Updates
• Live Casino (Baccarat, Roulette, Slots)
• Deposits & Withdrawals – Direct via bKash/Nagad
• Push notifications (when added to home screen)
• Live Chat Support

For the best experience: Use the latest version of Chrome or Firefox. Open game100.games in your browser and select "Add to Home Screen" for an app-like experience.

With Game 100's referral program, both you and your friend walk away with rewards.

Referral bonus details:

• You will receive: When your friend makes their first deposit, you receive a bonus of ৳300–৳500 (amount may vary depending on the current promotion).
• You'll get per friend: Using a referral code at registration earns you an extra 10% welcome bonus.
• Condition 1: Your friend must open a new account — existing accounts are not eligible.
• Condition 2: Your friend must enter your referral code at the time of registration.
• Condition 3: Your friend must make a minimum first deposit of ৳500.

Where to find your referral code: Log in and go to "My Account" → "Referral" to find your personal code. There is no limit to how many friends a member can refer.